CHERIYATH JYOTHI
THE CLOISTER, NR. ROCK PARK, VENKODE B.O.,
THIRUVANANTHAPURAM – 695028
NO.JYO2014/TELE/03A 02 MRCH 2014
TO
THE PRINCIPAL GENERAL MANAGER
THIRUVANANTHAPURAM TELECOM, TRIVANDRUM -695001
( as speed post letter no. EL166290796IN )
TELEPHONE NO.472-2802028 DEAD SINCE 20140301 EVENING
Respected Sir,
I found my home telephone no. 472-2802028 dead at about 2000hrs on 20140301 and the above phone was still dead when I left my home at 1200hrs noon on 20140302 (that is today).
PAST HISTORY
Sometime in early January 2014 I had lodged a complaint with the telecom authorities about the non-functioning of the ADSL facility on the above land line.
The claim of the sde nedumangad bsnl on the matter as he spoke to the sde cto on the phone was that
the problem was with the faulty line,
- They had checked and cleared the line up to the DP and there was no problem in that section
So the problem must be with the section of the wire from the DP to the telephone instrument inside the house.
The staff are not able to clear the above portion as the customer, that is me, is not allowing his staff to enter the house and repair it.
I ignored the above statement and realizing that there is no point in my trying to reason with your staff, left things alone.
Since then, that is from early January to February 28, 2014, I have not made a single call from the above telephone and had left the thing alone – I was all through paying the bill. and i never even tried the adsl internet during that period.
Some time in mid February I had noticed that the line has become clear and there was no noise any more.
I wonder how this could have happened as according to the sde the fault was with the internal wiring and "I have NOT ALLOWED any one to enter the house" from then on as well. The reason will be obvious to any sensible human being.
I left the telephone at it for I knew that once I start using the telephone, it will be made noisy again.
All the same, on march 01, 2014 I started using the phone again and made a few calls. Every thing was smooth and I got through to a home appliance service people who agree to come and attend to my equipment within 48 hours after ringing me up on the above telephone of mine.
I left the house in the evening on a trip to Trivandrum and when I returned at around 2000hr s in the night I found that the phone was dead.
And as I mentioned earlier it was still dead when I left my home today 20140302 at 1200 hrs.
AM I SURPRISED ? NOT AT ALL.
Thank you very much
Yours faithfully
Trivandrum
201400302
sd.
the fact of the matter is that I am living in 4 x 5 sq. meter structure.
The telephone is in the room that I use as bed room which forms 4 x 3 sq. meters contains almost all my stuff and there is no space even to turn around.
So when their staff member who routinely comes I used to take the instrument with the attached cable in situ to him in the anteroom ( which forms the remaining 4 x 2 sq. meters and accommodates my gas stove, fridge, washing machine and that way is not very cosy).
And in deed I used to ask him whether he has to come into the “bed room” proper and he used to answer there is no need and he used to check it and satisfy himself that all is fine.
If he had told me that he would want to check the instrument inside the inner room I would not have refused; but he never said that.
And also it does not make any difference of any sort for all that is missing is the cable going through the four inch single brick into the inner room
and if at all there was a problem how could it have repaired itself on its own as is obvious from a movie i have put on net in the previous blog in this series!
copy of an E_mail i had sent:
to pureit.hul, bcc: me
madam,
please refer complaint no.14xxxxxxxx.
This is to request of you to KEEP IN ABEYANCE THE COMPLAINT NO..xxxxxxxx in
respect of my pureIt water purifier classif 14 ltr with serial no.Rxxxxxxx xxxx.
for REASONS BEYOND MY CONTROL.
My sole telephone no.0472-2802028 has since been cut off.
This is a remote area and without guidance on phone your man will not
be able to fetch up.
So kindly hold on till you hear from me on the phone again.
The inconvenience caused to you in this regard is deeply regretted.
Cheriyath jyothi
From
c. jyothi
theCloister,
nr rockPark, venkode B.O. vattappara S.O.
thiruvananthapuram - 695028 IN
click on the link below for
incidentally the reply has come to the email id of mine to which I have sent a bcc copy and not from the original address from which I had sent this mail.
INTERESTING!
The situation is “ ALPANU ( that is charanu) ARTHAM KITTIYA SITUATION”
