Cheriyath Jyothi B.Sc., M.B.,B.S.,
theCloister,
nr rockPark, Venkode P.O.,
Thiruvananthapuram – 695028, IN.
( Account No. 9027696381 Customer ID:4013847942 tele No.472-2802028 BSNL )
No.info/11/2802028/9
November 25, 2011.
November 25, 2011.
this is
NOT A COMPLAINT
A. 1) My home telephone No.472-2802028 of BSNL is dead since the morning of november 24, 2011.
2) A complaint with docket no.15420093692 was lodged with 472-2802198 on the same day.
3) the previous such disruption was on november 17, 2011 - docket no.15389966022 and the phone started working again on november 21, 2011.
4) the disruption on november 17 had effected only a restricted number of telephones, mine and two neighbouring ones - that is as far as my information goes.
5) In the present one I am told that the whole area of mullasseri has been wiped out of the telephone map of bsnl landline.
( well i am afraid that was a mis-information by one of the intelligentsia of the locality - mullasseri is not under nedumangad exchange.)
( well i am afraid that was a mis-information by one of the intelligentsia of the locality - mullasseri is not under nedumangad exchange.)
B. incidenatlly, my home phone was cut off on the pretext of “non-payment” of bill on 20111031 ( the authorities were kind enough to restore the services on 20111115 that was even before I paid the controversial bill – I AM grateful.) And that means till date, my telephone had functioned for a total of less than 100 hrs. during the month of november.
C. as I mentioned initially, this is not a complaint; just a situation report, in case BSNL's commercial branch finds it interesting in view of the innumerable number of rival telecom companies in the field in the country and the very unlikely situation of the senior BSNL officers being un-aware of what is going on within thirteen kms from the center of thiruvananthapuram city, the state capital.
To
whomsoever it may concern
( C. Jyothi )
PS. this time the line was reconnected the next day.
and for once there was a fault in the cable - usually the line party comes all over to my place and tells me there is no problem with the line and we have a nice laugh when i tell them i am aware of it.
this time for once they had invented one and had repaired it the first time and
the second fault also was at the same place i am told.
whichever way it is i had no telephone for most of the month
but i am sure i will promptly be given a bill for teh whole month
and i will get disconnected if i raise objection.
vicemanVerses
